Setting Up Your Workspace

Configure your TyneBase workspace with branding, categories and team settings. Setting Up Your Workspace Your TyneBase workspace is your team's central knowledge hub. This guide covers essential configuration. Please note that this guide is intended for administrators.

Workspace Structure

Your workspace includes Knowledge Base, AI Assistant, Community, and Templates Library.

Configure Branding

Navigate to Admin > Branding to display the Branding & Domain screen.

From here, you can customise the following:

• Custom Domain: Point your own domain to your TyneBase workspace portal
• Logo: Upload your company logo (SVG or PNG recommended)
• Favicon: Custom browser tab icon
• Primary Colour: Your brand's main colour
• Secondary Colour: Accent colour for highlights

Click Save to save your changes.

Create Categories

Categories organise your knowledge base. To manage your categories, navigate to Knowledge Base > Categories.

Click New Category.

The Create New Category screen is displayed. Here, you can give your new category a Name, Description, Icon and Colour. Once you have added the details of your category, click Create Category. Your new category will be created.

To add documents to your category, from the All documents screen, select which documents you want to add to your category and then click Assign a Category.

The Assign a Category screen will be displayed. Select your category from the drop down menu and click Assign Category: Your documents will now be assigned to your chosen category.

Understanding Permissions

TyneBase uses role-based access control (RBAC):

Role	Capabilities
Admin	Full access, user management and branding
Editor	Create, edit and publish documents
Contributor	Create drafts and suggest edits
View Only	Read-only access

Configure AI Settings

In Settings → AI Configuration:

• Select your preferred AI provider (OpenAI, Google, or Anthropic)
• Set monthly AI generation limits
• Configure RAG indexing preferences
• Enable/disable AI features per role